1. Acceptance of Terms

By accessing or using DraftDash ("the Service"), operated by Idea Forge Studios LLC ("Company," "we," "us"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service. You must be at least 18 years of age to use DraftDash.

2. Service Description

DraftDash is an AI-powered blog content generation and publishing service. We generate SEO-optimized blog posts and publish them to your WordPress website according to your subscription plan and preferences. Content is generated using artificial intelligence and undergoes automated quality control before publication.

3. Account Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and WordPress site access credentials. You agree to provide accurate and current information. You are responsible for all activity under your account.

4. Content Ownership

All blog content generated by DraftDash and published to your website is owned by you. You retain full rights to use, modify, republish, and repurpose all generated content. To the extent any intellectual property rights in generated content vest in us, we hereby assign all such rights to you.

You grant us a limited license to access your WordPress site solely for the purpose of publishing, updating, and managing blog content as part of the Service.

5. Subscription and Billing

Monthly Plans: Billed on a month-to-month basis. Cancel anytime with no penalty.

Annual Plans: Billed upfront for the full year at a 10% discount. Annual plans are non-refundable after the initial 7-day period.

Payments are processed through PayPal. You agree to pay all applicable fees for your selected plan. We reserve the right to modify pricing with 30 days' notice to active subscribers.

6. Refund Policy

Monthly Plans: Eligible for a full refund within 7 days of the initial subscription or any renewal if no content has been published during that billing period.

Annual Plans: Eligible for a full refund within 7 days of the initial purchase. After 7 days, annual plans are non-refundable. No partial refunds for unused months.

7. Cancellation

You may cancel your subscription at any time through the client portal or by contacting support. Upon cancellation:

No new content will be generated or published
Your account data is retained for 90 days after account cancellation to allow reactivation
Published content on your website remains yours and is unaffected
All content can be removed from your site within 2 business days upon written request

8. Acceptable Use

You agree not to use DraftDash to:

Generate content that is illegal, defamatory, or infringes on third-party rights
Attempt to reverse-engineer, decompile, or exploit the Service
Resell or redistribute the Service without authorization
Use the Service in any way that could damage, disable, or impair its operation
Provide false or misleading information in content generation prompts

9. Content Disclaimer

While we implement automated quality checks on all generated content, AI-generated content may occasionally contain inaccuracies. Self-Managed subscribers are responsible for reviewing content before publication. Fully Managed subscribers benefit from human review, but ultimate responsibility for published content rests with the site owner.

10. Limitation of Liability

To the maximum extent permitted by law, our total liability arising from or related to the Service shall not exceed the total fees paid by you during the 12 months of fees paid preceding the claim. We shall not be liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities.

If any part of this limitation of liability is found to be unenforceable, the remaining limitations shall continue to apply to the maximum extent permitted by applicable law.

11. Service Availability

We strive for continuous service availability but do not guarantee uninterrupted access. We reserve the right to perform maintenance, updates, and improvements that may temporarily affect service availability. We will provide reasonable notice of planned downtime when possible.

12. Indemnification

You agree to indemnify and hold harmless the Company from any claims, damages, losses, or expenses arising from your use of the Service, violation of these Terms, or infringement of any third-party rights.

13. Dispute Resolution

Informal Resolution First: Before initiating arbitration, you agree to contact us at [email protected] and attempt to resolve any dispute informally for at least 30 days.

Binding Arbitration: If informal resolution fails, any dispute arising from these Terms or the Service shall be resolved through binding arbitration conducted in Charlotte, NC, administered by the American Arbitration Association under its AAA Consumer Arbitration Rules. The Company will pay all arbitration filing and administration fees beyond the initial consumer filing fee. The arbitrator's decision shall be final and binding.

Small Claims Exception: Either party may bring an individual action in small claims court in Mecklenburg County, NC, if the claim qualifies.

Class Action Waiver: To the maximum extent permitted by applicable law, all claims must be brought in an individual capacity and not as a class member in any purported class, consolidated, or representative proceeding.

Opt-Out: You may opt out of this arbitration provision by sending written notice to [email protected] within 30 days of first accepting these Terms. If you opt out, disputes will be resolved in the state or federal courts located in Mecklenburg County, North Carolina.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of North Carolina, United States, without regard to its conflict of law provisions.

15. Modifications

We reserve the right to modify these Terms at any time. Material changes will be communicated to active subscribers via email at least 30 days before taking effect. Continued use of the Service after changes constitutes acceptance.

16. Data Processing

DraftDash processes your data as a service provider on your behalf. We do not retain, use, or disclose personal information received from you for any purpose other than performing the services specified in these Terms.

17. Force Majeure

We shall not be liable for any delay or failure to perform resulting from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemic, war, terrorism, labor disputes, government actions, power failures, internet disruptions, or third-party service outages.

18. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

19. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and the Company regarding the Service and supersede all prior agreements and understandings.

20. Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

21. Contact

For questions about these Terms:

Email: [email protected]

Phone: (980) 322-4500

Address: 15720 Brixham Hill Ave # 300, Charlotte, NC 28277